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Agency Terms & Conditions

Set up Agency T&Cs, and enforce usage in credit card authorization, invoicing, and forms

Molly Johnson avatar
Written by Molly Johnson
Updated over 2 weeks ago

Overview

Set up Agency Terms & Conditions to enforce standard documentation across your team for credit card authorization, forms, and invoicing.

Set up

1. Go to Settings, and select Agency T&Cs

Make sure to hit "publish" when they are ready.

2. Go to Financial Settings -> Credit Card Auth Requirements

Check the box to 'Use agency terms & conditions for all agency trips'.

How Agency T&Cs are used

1. Your terms will be used automatically for credit card authorization & invoicing

If an agent hasn't set up their own terms, they won't be required to for authorization. Clients who make any authorizations will see they are agreeing to your agency's T&Cs.

2. If an agent has already set up their own terms, they can decide whether to use them (in addition to your agency's)

By default we'll show both T&Cs, but if they uncheck this box only agency T&Cs will appear.

If they leave both on, the client will agree to both.

3. Agency T&Cs are also available in forms

  • Any forms you share that include your T&Cs will have those retained when copied

  • Your T&Cs will be auto-populated for any new contact info/trip request forms - previously, personal T&Cs were auto-populated

  • Your T&Cs will be available in the forms sidebar for custom forms

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