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Resolving Image Processing Issues in Email Templates
Resolving Image Processing Issues in Email Templates
David Shull avatar
Written by David Shull
Updated over a month ago

If an image spins and does not finish processing when uploading to an email template, try these steps to resolve the issue:

  1. Refresh the page and attempt to upload the image again.

  2. Try using a different browser or clearing your browser cache.

  3. Ensure the image file size is not too large; images around 600x400px are recommended for emails.

  4. Check if the image format is supported, such as JPEG, PNG, or GIF.

  5. Attempt uploading a different image to determine if the issue is specific to the original file.

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