If you encounter the error "Provided calendar_id does not exist," there may be an issue with your calendar integration. Try the following steps: disconnect your calendar and then reconnect it under the Scheduler Settings. Ensure you're using a supported calendar provider. Currently, we support Gmail, Google Apps, Microsoft Exchange, Office365, Outlook.com, and Yahoo! Mail. Double-check that you've completed all steps in the calendar integration process, including granting Tern the necessary permissions. If the issue persists, please contact our support team for further assistance.
Written by David Shull
Updated this week