How Can I Set Up and Access My Tern Advisor Account?
Seamless access to your Tern advisor account is essential for managing your trips and reservations efficiently. This article outlines the steps to set up your account after registering via a host agency and provides alternatives to log in if encountering issues like blocked verification emails.
Setting Up Your Account via a Host Agency
If you've signed up for Tern through a host agency, here are the general steps to set up your account:
Complete the Sign-Up Form: Your host agency will provide a sign-up form to initiate your account registration. Locate and complete this form as instructed. Ensure all required details are accurate.
Agency Confirmation and Invitation: After you submit the form, your host agency will confirm your inclusion in their system. Once processed, you'll receive an email invitation to join their agency within Tern.
Access Your Account: Open the invitation email and follow the steps to create or log in to your Tern account. This connection allows you to access functionalities under your host agency.
Logging In Without Email-Based Verification
If you face trouble accessing your account because verification emails or magic links are blocked, follow these steps to bypass the issue:
Visit the Sign-In Page: Open Tern's sign-in page and enter the email address associated with your trip or account.
Set Up a Password: Instead of waiting for an email link, select the "Create or Reset Password" option to establish a direct password for your account.
Access Your Account Directly: Use this password to log in to your account without relying on email-based verification methods. This approach is especially useful if your email provider restricts automated messages or links.
General Tips for Account Access
Always check spam or junk folders for emails from Tern, as automatic filters may redirect them.
Use an alternative email provider if your primary email frequently blocks verification emails.
Ensure your browser settings or extensions are not interfering with email links or sign-in methods.
Following the above steps should ensure uninterrupted access to your Tern account, allowing you to focus on planning and managing your trips efficiently.