Overview of Email Address Updates
If you need to update the primary email address associated with your Tern account, it's an easy process that ensures your account stays accessible and up-to-date. This guide explains the steps for making the change and clarifies how this update affects other account functionalities.
Step-by-Step Process to Change Your Email Address
Go to your account settings: Click the top right icon to go to account settings and specify the new email address you'd like to set as your primary account email.
2. Verification: Confirm the authenticity of the new email address. You might be asked to approve the change via a verification link or code sent to the new email.
3. Confirmation: Once the new email is verified, Tern will update your account accordingly.
4. Log Out and Log Back In: After changing the email, make sure to log out and log back in to ensure all settings are updated and show the new address correctly.
This ensures that all settings and configurations refresh properly, preventing potential issues with account functionality.
Impacts of Changing Your Email Address
Changing your primary email address does not affect the functionality of your account. Here are details on specific impacts: Additionally, Tern supports only one primary login email per account. If you need to update your login email, it must entirely replace the current one.
Additionally, if you have a traveler account linked to your main account, its email address will automatically update to the previous email address you used. Verify this change to avoid any confusion.
Login Information: Your Tern login credentials will be updated to the new primary email address you specify. Message-Sending Email: Updating your login email will not influence the email address used for sending messages from Tern, meaning the login and messaging email addresses can remain different. However, remember that each account can only have one active primary login email, as dictated by Tern's system limitations.
If you are joining the TPI team in Tern, fill out the TPI's Tern Sign-Up form using the email address you wish to associate with your account. Use the same email address from the sign-up form to create your Tern account to ensure consistency and avoid any issues with account setup.
Frequently Asked Questions (FAQs)
What are the system limitations on email management in Tern?
Tern allows only one primary login email per account and one primary email address per contact for communications. Managing emails efficiently within these constraints ensures seamless account and contact management.
Will I lose account access if I update my email?
No, as long as you verify the new email address during the process, your access to the Tern account will continue seamlessly.
Can I use an email address already linked to another Tern feature?
Yes, you can use an email address that is not currently tied to your login. However, the email used for sending messages will remain unaffected by this change.
Conclusion
Updating your primary email address on Tern is a straightforward task that does not interfere with critical functionalities like messaging. Follow the outlined steps and contact Tern support if you face any challenges. Additionally, ensure that all email changes adhere to your organization's policies and procedures. If you encounter any issues, consult Tern's support resources for assistance. To optimize email management, always set key emails as primary and keep contact profiles updated. Avoid creating duplicate profiles, which may lead to mismanagement and clutter.
If you encounter issues such as incorrect associations or problems with linked accounts, ensure you have followed the outlined steps. For unresolved issues, contact Tern support for assistance.