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2. Adding content to your trip

In this onboarding step we'll add your first content to the trip. You'll also get acclimated to the different views.

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Written by Jack Bradmiller-Feld

Summary

  • From the trip, click on itinerary tab: This is where you layout the trip

  • Drag a cruise library item onto the board: You add content to the itinerary by dragging and dropping.

  • Click filters: add a filter for cruises stopping in Venice.

  • Add the Windstar result to the itinerary: This will populate the board automatically.

Full Overview

1. Accessing the Trip Overview Page

  1. Navigate to Your Trip:

    • Go to the Trip Overview page. Here, you can add travelers from your CRM, upload a photo, set the currency, add trip tags, and allow document downloads.

  2. Navigate to the Itinerary Tab:

    • Click on the "Itinerary" tab on the left side of the trip page to access all the different features available for the trip.

2. Adding a Cruise to the Itinerary

  1. Access the Cruise Library:

    • On the right-hand side, you'll see the components or building blocks of Tern. You can drag and drop these elements onto the desired date in your itinerary.

  2. Drag and Drop:

    • To add a cruise, drag the cruise library item from the right-hand side to the desired date on the left.

  3. Adjust the Layout:

    • You can toggle between a vertical or horizontal layout for the itinerary view by selecting the desired option on the right-hand side. Tern will remember your preference.

3. Selecting a Cruise

  1. Itinerary Explorer View:

    • After dragging a cruise item, Tern will display the itinerary explorer view, showing cruises available between your trip dates.

    • Tern automatically filters these options. Use the filter section to narrow down choices by ships, ports, and other data fields.

  2. Search for a Specific Cruise:

    • For example, if looking for a cruise to Venice, type "Venice" in the search bar to see available options.

    • Select a cruise (e.g., Windstar cruise) and click "Add to Itinerary."

4. Preview the Itinerary

  1. Preview:

    • Click on "Preview" to see what your itinerary looks like.

    • This gives you a sneak peek without finalizing all details.

Note: When you add a location to an activity, Tern sets its time zone once the location matches a place on the map. A general location name is enough. You don't need a street address.

If an activity's time zone is blank, its times show in UTC. That happens when no location is added or when the location didn't match a place. To fix it, choose the time zone in the dropdown next to the time.

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