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How Tern Supports You
How Tern Supports You

In this article, we'll walk through the multitude of ways the Tern team is here to support you in every step of your Tern journey.

Katie Williams avatar
Written by Katie Williams
Updated over a month ago

Reach out to Support

Support is here to help! You can find us by emailing [email protected] or messaging us directly inside of Tern at the icon in the bottom, righthand corner, as shown below.

The Facebook Group

Join our bustling Facebook Community! This is an incredible group where Tern users collaborate, ask questions, and share ideas.

Tern & Learn Video Trainings

Join Tern & Learn by navigating to the 'Help' tab in the top navigation bar in Tern to access Tern & Learn, our bite-sized video trainings on all aspects of the Tern product.


If it's your first time accessing Tern & Learn, you'll want to create an account by following these instructions.

In Tern & Learn, you'll also find recorded live trainings covering incredible workflows showcased by other Tern champions!

Help Center

We have hundreds of help articles in our Help Center.

Using the 'Help' tab in Tern

Using the top navigation in Tern, you'll always have access to the 'Help' tab which will take you to the:

  1. Contact Support

  2. Help Center

  3. Tern & Learn (video trainings & recorded live trainings)

  4. Live Training registration (where you can sign up for Live Training

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