Reach out to Support
Support is here to help! You can find us by emailing [email protected] or messaging us directly inside of Tern at the icon in the bottom, righthand corner, as shown below.
The Facebook Group
Join our bustling Facebook Community! This is an incredible group where Tern users collaborate, ask questions, and share ideas.
Tern & Learn Video Trainings
Join Tern & Learn by navigating to the 'Help' tab in the top navigation bar in Tern to access Tern & Learn, our bite-sized video trainings on all aspects of the Tern product.
If it's your first time accessing Tern & Learn, you'll want to create an account by following these instructions.
In Tern & Learn, you'll also find recorded live trainings covering incredible workflows showcased by other Tern champions!
Weekly Live Trainings
Every Friday, our Customer Support team hosts live group Q & A's for any Tern user to join and ask their questions. We will walk through Tern and answer questions live.
Help Center
We have hundreds of help articles in our Help Center.
Using the 'Help' tab in Tern
Using the top navigation in Tern, you'll always have access to the 'Help' tab which will take you to the:
Contact Support
Help Center
Tern & Learn (video trainings & recorded live trainings)
Live Training registration (where you can sign up for Live Training