How to Log an Activity or Sale with Your Agency
If you are a member of an agency, it is important to log all activities and sales with your agency so that they can be properly tracked and included in your agency's commissions and reports. This can easily be done by marking an item as booked. Follow the steps below to learn how.
Booking isn't in Tern yet? You don't need to create a trip first. Go to your dashboard and click Create booking in the Create section on the right. Fill out the Quick Submit form to submit the booking to your agency. See Quick Submit Booking for the full steps.
Use the steps below if the activity is already on a trip in Tern.
Step 1: Find the Activity
Go to the trip and open the activity you want to log with your agency. If the activity isn't in Tern yet, use Quick Submit Booking instead.
Step 2: Click the Booking & Pricing tab
Once you have found the activity, click on the "Booking & Pricing" tab. This will bring you to a page where you can view and edit the booking details for the activity.
Step 3: Select Your Accreditation
In the Booking details section, you'll see an Accreditation dropdown. Select the correct IATA or credential for the agency you want this booking logged under. If you're a member of multiple agencies, make sure to choose the right one here, as your commission type options will update based on your selection. Your default agency will be pre-selected, but you can change it before moving forward.
Step 4: Mark the Activity as Booked
Once your accreditation and booking details are set, click the "Mark as Booked" button in the top right of the Booking details section. You won't be able to edit the accreditation during this step, so make sure it's set correctly on the Booking and Pricing tab first.
Step 5: Review the Booking Details
After marking the activity as booked, review the booking details to make sure everything looks correct. You can continue editing booking details until the commission is received.
And that's it! You have successfully logged an activity or sale with your agency by marking it as booked. If you have any further questions or need assistance, feel free to reach out to our support team at [email protected].