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How can I reconcile an overdue commission with an insurance company?
How can I reconcile an overdue commission with an insurance company?
David Shull avatar
Written by David Shull
Updated over a week ago

To reconcile your commission, you need to add the booking from the 'Add a Booking' section. It doesn't look like you have any matching booking under your account, but there is a matching booking found under Legato. Since you are listed as an agent (not admin), you won't be able to create a statement and reconcile it yourself. A Legato admin will need to add the booking. You can also change the expected date so it will not be marked as overdue while your agency reconciles this booking.

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