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How can I reconcile an unclaimed booking and pay the agent's commission?
How can I reconcile an unclaimed booking and pay the agent's commission?
David Shull avatar
Written by David Shull
Updated over a week ago

Yes, you can reconcile an unclaimed booking, pay the agent their commission, and mark the statement as closed. Here's how:

  1. Reconcile the unclaimed booking by adding it to Tern if it's not already there.

  2. Log the payment for this booking, including the agent’s commission split.

  3. Mark the commission as paid for the agent.

  4. Once all bookings are accounted for, you can mark the statement as closed, even if there are still some unclaimed bookings remaining.

Remember, closing a statement helps track which ones are still open, so it’s a good practice to do so when you've finished reconciling.

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