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Why isn’t my newly created automation triggering on trip creation?
Why isn’t my newly created automation triggering on trip creation?
David Shull avatar
Written by David Shull
Updated this week

Automation set with "0 days" won't trigger immediately because "0 days" aligns the due date with creation. For instance, if a trip created at 11 AM has its automation set to trigger at 0 days at 9 AM, the trigger time is missed, and subsequent triggers won't execute since the due date has passed. Updating the trigger to 1 day post-creation ensures actions are captured in the first 24 hours. Immediate trigger enhancements are planned for future releases.

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