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Troubleshooting steps if creating a trip doesn't proceed as expected
Troubleshooting steps if creating a trip doesn't proceed as expected
David Shull avatar
Written by David Shull
Updated this week

If you're unable to proceed past creating a trip, try the following troubleshooting steps:

  1. Perform a hard refresh by holding down 'command + shift + R'.

  2. If the issue persists, exit out of the page, fully quit your browser, then reopen it.

  3. Try accessing Tern on a different browser, such as Chrome, and make sure the browser is up to date.

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