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Commission Settings

A guide to setting up commission tracking in Tern

Jade Pathe avatar
Written by Jade Pathe
Updated this week

Tern makes it easy to track and manage commissions, ensuring travel advisors and agencies can monitor expected and received payments efficiently. The Commission Settings section allows you to configure default payout dates (with more management settings coming soon).

Setting Up Commission Tracking

1. Default Payout Date

For future bookings, the Default Payout Date, delays payout eligibility to the travel start or end date. Otherwise, the commission received date is used.

How to Set a Default Payout Date

  1. Navigate to SettingsCommission Settings.

  2. Locate the Default Payout Date field.

  3. Choose from:

    • Travel Start Date: the start date on the booking activity

    • Travel End Date: the end date on the booking activity

    • Commission Received Date: the date the supplier payment is added to the booking

  4. Click Save Changes.

2. Eligible for Payout Date

When adding a supplier payment to a booking, the Eligible for Payout Date is automatically set based on the Default Payout Date configured in your Commission Settings.

How It Works

  1. Add a Supplier Payment to a booking

  2. The Eligible for Payout field will be set based on your selection in the Default Payout Settings.

    1. If you’ve selected Travel Start Date or Travel End Date and those dates are missing from the booking, the system defaults to the Commission Received Date.

There are more updates coming soon to support commission settings and rules! Stay tuned!

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