When you receive a commission statement from a supplier, log the payment details in Tern to track and reconcile commission for your agency. This is the first step in ensuring your agents get paid correctly.
Prerequisites
You have admin access to your agency.
You've received a commission statement from a supplier.
Steps
Navigate to the Commission page from the main navigation.
Click the Add in the upper-right corner to create a new statement.
Enter the statement name
Tip: use a consistent naming convention with the supplier name + date like "DISNEY090725" to keep these organized.
Select the payment type from the dropdown (ACH, Wire, Check, Mobile Payment, Credit Card, Cash, or Other).
Enter the sender name (the supplier who sent the commission).
Enter the total amount and currency received.
Select the date received.
(Optional) Click Add file to attach the commission statement document.
Click Create.
You'll be redirected to the supplier statement detail page where you can match commission payments to bookings.
Next Steps
Continue to: Match supplier commission payments to bookings