Skip to main content

Searching and recommending cruises with AI Chat

Ask AI Chat to suggest cruises based on your client's preferences, past trips, and notes — without manually browsing the cruise library.

Written by Ken Ducusin

Ask AI Chat to suggest cruises that match a specific client's preferences — without manually browsing through the full cruise library.


How it works

When you ask AI Chat for cruise recommendations for a client, it reads what you know about them — past trips, form responses, call notes, travel preferences — and searches the cruise library to surface options that fit. The AI returns a list of suggestions with a brief explanation of why each one is a good match.


How to use it

Open AI Chat and ask:

  • "Based on the notes from the Johnsons, can you suggest cruises that might be a good fit for their needs?"

  • "What cruises would work for a couple who love warm weather, low-key itineraries, and have sailed Caribbean routes before?"

  • "Search for river cruises that would work for a multigenerational family"

The AI returns cruise suggestions without applying them to a trip — you stay in control of what gets added. When you're ready to move forward with a specific option, ask the AI to apply it.


What the AI searches

  • Cruise templates in your library filtered by destination, cruise type, ship size, and style

  • Client preferences from their CRM profile and form responses

  • Past trip history to understand what they've done before


Next step

Once you've identified the right cruise, ask the AI to build the full itinerary from a quote or apply a cruise template to a trip. See Uploading Files in AI Chat for the quote-to-itinerary workflow.

Did this answer your question?