You've added a cruise template to your itinerary, and you've priced out a cabin with a lodging activity. Except now, you're seeing a zero dollar amount for your cruise in the pricing tab of your itinerary, and there's also a price for your room? Don't worry, it's a common issue, and here's a step-by-step guide to help you resolve that $0 line item!
Step-by-Step Instructions
Access the Pricing Tab:
Navigate to your pricing tab where you notice the zero dollar amount for your cruise.
Expand the Cruise Package:
You'll see that the cruise library app has automatically packaged all your port days into a single package.
Expand the cruise package that it created.
Remove from Trip Package:
Check any one of the boxes within the expanded package.
Look for a little gray box with a dash (–) next to it.
Click on the gray box to select all items in the cruise package, and select "Remove from trip package".
Delete the Empty Package:
Now, you'll have an empty trip package named something like "12-night France intensive voyage".
Hit the "Delete" button. It might feel a bit scary, but it's okay to proceed.
Verify Individual Items:
Ensure that you still have your individual items listed. For example, you should see your cruise, club, and spa suite listed separately.
Publish the Changes:
Click on "Publish".
The item with a price attached (such as the club or spa suite) will now appear correctly.
Important Notes
Even after deleting the package, your cruise and all its port days will remain in your itinerary as long as you don't delete that individual item of the cruise template.
When you've removed the individual cruise itinerary items from a package, the one remaining individual item will be the title of that cruise - leave that one where it is to maintain use of all the cruise template details (About your ship, About your cruise line).
We hope this guide helps you keep your itinerary and pricing tab organized! If you have any questions, feel free to reach out to our support team.
Happy cruising!