AI Assist helps you build an itinerary or proposal in minutes instead of adding each activity by hand. On the trip page, its shortcuts open AI Chat with your trip already attached.
Before you start
Open the client's trip and go to the Itinerary tab.
Have your source material ready: your own notes, copied tour details, a supplier PDF, a screenshot or a link.
The AI Assist shortcuts
The AI Assist section of the trip sidebar has three shortcuts. Each one opens AI Chat with the trip and itinerary attached and sends a request for you, so AI Chat starts working right away. It asks you only for what it needs.
1. Ask Tern about this trip opens AI Chat with the trip attached and nothing sent. 2. The three shortcuts start a specific request for you.
Import itinerary: AI Chat asks for a supplier PDF, screenshot, link or pasted text, then reads it into one card. Check it with Preview, ask for any changes in the chat, then accept. See Importing supplier itineraries with AI Chat.
Draft destination guide: drafts a guide for the trip's destinations from what's on the trip.
Draft packing list: drafts a packing list from what's on the trip.
While a chat started from a shortcut has a card waiting for you to accept or reject, clicking that shortcut again opens the same chat instead of starting a new one. Import itinerary also opens its chat while the document is still being read.
For anything else, click Ask Tern about this trip next to the AI Assist heading. It opens AI Chat with the trip attached and nothing sent yet.
Steps to build from your own request
Click Ask Tern about this trip next to the AI Assist heading.
Describe what you want. Include dates, times and as much detail as you can.
Send it. AI Chat proposes each activity as a card you can review.
Review the cards. Click Accept on each card you want, Reject on any you don't, or Accept all to add them together. To change a card, tell AI Chat what to change.
1. One of the activity cards, with its day and times. 2. Accept or reject this card. 3. Accept all adds every card at once.
Preview the itinerary to see how it looks to your client, and make any final adjustments. You can also ask AI Chat for changes in the same chat.
Writing a strong request
Two tips for better results:
Be explicit about dates. This makes sure AI Chat places activities on the correct days.
Give as much detail as possible. The more context you provide, the better the output.
Example: "My clients have a day in Rome before departing on a cruise. Create a list of the top sites to see in Rome that are accessible on foot. Include detailed descriptions about the historical significance of the sites. The day should start with a transfer from the hotel at 9am CEST. The activities should happen on June 5, 2027."
Adding photos to activities
Click into any activity, go to the Media tab, and search the royalty-free image database to add photos.