What's new: import itineraries with AI Chat
Import itinerary on the trip page now opens Tern's AI chat, instead of the AI Assist box. Send it a supplier itinerary, check what it will add, fix anything in the chat, and add it all to the trip in one click.
Why we changed it
With the AI Assist box, you accepted or ignored items one at a time, and mistakes were fixed by editing the activities after they were added. Importing via Chat shows you the whole import first, and you fix it by saying what's wrong before anything is added. It's also the same assistant you already use for the rest of your trip, so there's one place to ask for help.
What's better
Send it however you have it. A PDF, a screenshot of a quote, a link to the supplier's page, or pasted text.
Fix it in your own words. Type "Leave out the welcome info" or "Push everything a day later," and AI Chat updates the import.
No duplicates. Items already on your itinerary are left out, and blank placeholders are filled in. Want the document's details on a hotel that's already there? Ask, and Chat proposes that change.
Try it
Open a trip and go to the Itinerary tab.
Click Import itinerary in the AI Assist section of the sidebar.
Attach or paste the itinerary and send it.
Check the card, ask for any changes, then click Accept.
1. What the import adds. 2. Preview shows every item. 3. Accept adds everything at once.
What stays the same
Every imported item is a regular activity you can edit, move or delete.
Imports use your monthly AI usage, as before. See AI Usage Limits.
Learn more
Importing supplier itineraries with AI Chat: the full guide, including how to change an import and fix one that doesn't work.