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FAQ: Why isn't Tern's URL parser pulling text or images
FAQ: Why isn't Tern's URL parser pulling text or images

Many websites will block "bots" from accessing their website. This makes it so that Tern can't effectively pull text or media to summarize.

David Shull avatar
Written by David Shull
Updated over 10 months ago

Tern's media parser tries to make it easy to pull media and text from websites where you have permission to use the content.

Unfortunately, many websites in the travel industry use technology to prevent bots from accessing them. This means that when Tern accesses the site to pull text and media it is blocked from loading the page.

We're always working on ways to improve this and do log which sites are successfully parsed and which aren't for ongoing improvements .

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