If you are getting the alert "this workflow has already been applied to this trip" when attempting to add an Automations Workflow to a trip, you likely have automations on that trip that are also in the workflow you are attempting to apply. Tern will not let you add the same automation to a trip twice.
This is expected behavior so that you don't have multiple automations doing the same thing.
Any automations that are in the workflow that are already on this trip, you will need to delete from the trip. This way when you add the workflow, it won't flag that you are adding some automations twice.
If you confirm that there are no duplicate automations on the trip, and your workflow will still not apply, please reach out to Tern customer support at [email protected]
What if I'm seeing duplicates but get no alert? (Shared With Me workflows)
Workflows added from Shared With Me behave differently: they apply their automations and tasks to your trip, but they do not appear on the trip's Workflows tab, and Tern will not show the "already applied" alert if you add them again. That means a Shared With Me workflow can be added multiple times, stacking duplicate automations, with nothing showing on the Workflows tab to remove.
Because there's no workflow entry to remove, delete the duplicates at the automation level instead:
1. Open the trip and go to its Automations (and Tasks) area — not the Workflows tab.
2. Delete the duplicated automations directly. Deleting an automation stops its future emails/tasks. Repeat for each extra copy.
This works on both web and mobile. If you can't locate the duplicates or they reappear, email [email protected] and we'll clear them for you.