Skip to main content
All CollectionsAgencies
Selecting the billing cadence for Agency Seats
Selecting the billing cadence for Agency Seats

Helpful information for users when selecting the billing cadence for agency seats.

Ellen Longley avatar
Written by Ellen Longley
Updated yesterday

When purchasing a seat for an agency in Tern, you will be directed to select a billing cadence for the seats. This article explains how to choose the appropriate billing cadence and important considerations to keep in mind.

Step-by-Step Guide:

  1. Navigate to Purchase Seats:

  2. Select Billing Cycle:

    • You will be prompted to choose a billing cycle for the seats. The available options include monthly, quarterly, or annual billing.

  3. Important Consideration:

    • All seats purchased for your team members must have the same billing cadence. This means you cannot mix and match billing cadences (e.g., paying for one seat monthly and others annually). Ensure you select the cadence that best suits your agency’s budget and payment preferences.

  4. Complete the Purchase:

    • After selecting the billing cycle, proceed with the payment process to complete the purchase of seats for your agency.

Why Consistent Billing Cadence?

Maintaining a consistent billing cadence for all seats simplifies the billing process and ensures that all team members are on the same payment schedule.

If you have any further questions or need assistance with selecting a billing cadence, please contact our support team at [email protected]

Did this answer your question?