Introducing the New Text Editor!
We’re excited to roll out Tern’s new rich text editor - now live across all of Tern.
What’s New in the Editor
The new editor brings a streamlined and flexible experience to writing and formatting in Tern. Here’s what you’ll notice when using it:
Clean Interface with Clear Actions
When you open the editor, you’ll see a simplified toolbar at the top that clearly shows available formatting options. This makes it easy to create organized, readable content - whether you’re typing fresh content or copying from another source.
Whats New?
The editor supports a range of features to help you organize and present your content clearly:
Better support for undo/redo, including visible buttons for those actions so you don't need to rely on keyboard shortcuts.
Easier to access text formatting controls for bold, bullets, headings, etc.
You can now add rich text content like headings, images, and bullets inside of tables. See How to add and edit tables below.
Mobile formatting support for text color, tables and embedded videos.
Variables will be much easier to add from the toolbar, no longer requiring you to select text to replace it with a variable.
How to add headings, bullets, and lists
Formatting is controlled by the block-type dropdown at the top of the editor. It shows Paragraph by default.
Place your cursor on the line you want to format. To reformat text you've already typed, highlight it first.
Click the block-type dropdown (it shows Paragraph).
Choose your format. Select Bulleted List or Numbered List to start a list, or Heading 1, Heading 2, or Heading 3 for a header.
To turn a list back into regular text, open the same dropdown and select Paragraph.
Note: The activity cards on your itinerary show a plain-text summary of each description, so lists and line breaks don't appear on the card itself. This is expected and doesn't mean your formatting was lost. Clients see the full formatted description when they click View details, and in the PDF itinerary when descriptions are included.
How to add and edit tables
You can add a table anywhere you write with the editor, then add or remove rows and columns as you go.
Add a table
Place your cursor where you want the table.
Click Insert table in the toolbar. A table with 3 rows and 3 columns is added at your cursor.
Add or delete rows and columns
Click inside any cell in the table. A small round button with a down arrow appears in the top-right corner of that cell.
Click the down arrow button to open the table menu.
Choose an option:
Insert row above or Insert row below adds a row next to the cell you clicked.
Insert column before or Insert column after adds a column next to the cell you clicked.
Delete row removes the row the cell is in.
Delete column removes the column the cell is in.
Delete table removes the whole table and everything in it.
Add paragraph above or Add paragraph below adds a blank line outside the table, so you can type above or below it.
Note: Merging or splitting cells isn't available in the editor.
Tip: if your table is at the very start or end of a description and you can't get your cursor outside it, use **Add paragraph above* or Add paragraph below.*
What's Changed?
Captions on images, quotes and videos
Captions can no longer be added directly to images, quotes, or videos in the New Editor. We recommend placing any supporting text directly below the item instead.
The Old Editor also lacked accessibility support for captions, and this is something we’re considering for future improvements.
Saved Hex Color
While you can still apply custom hex colors in the New Editor, it does not save or display your previously used colors. If you frequently use specific hex codes, we recommend keeping a quick reference handy for reuse. And please send us any feedback on this.
Inserting new blocks
To add a heading or list, use the block-type dropdown at the top of the editor (see "How to add headings, bullets, and lists" above). The New Editor no longer has the block insert menu (the "+" icon) or the "Move up" / "Move down" tools from the Old Editor. To reorder content, use copy and paste. Thanks to improved text selection and formatting behavior, this is now much smoother and more predictable than before.
To reorder content, we recommend using copy and paste. Thanks to improved text selection and formatting behavior, this is now much smoother and more predictable than before.
Where You’ll Find It - Editor Roadmap
Notes
Landing pages
Invoices
Commission adjustments
Forms
Tasks
Terms of service
Travel suppliers
Trips
Messages / Mail
Trips Editor: Mobile App Rollout
What to expect
This section applies only to travelers using the Tern mobile app. It doesn't affect itineraries viewed in a web browser or in Preview.
Once the new editor goes live, any trip or activity content you edit and republish will update for your clients as expected. However, if your travelers are using an older version of the Tern mobile app, they will see missing formatting, images and videos for the sections you’ve updated using the new editor.
What we're doing
To help with this, we’ll display a message in the app encouraging those travelers to update to the latest version. Content will still appear, but formatting and media will be missing until they update. This won’t affect travelers using offline mode or those who haven’t had their trip republished recently.
What you can do
While we'll prompt travelers to update through the app message, you may want to give your clients a heads-up when you're republishing their trips with new content. Something simple like "I've updated your itinerary - make sure you have the latest Tern app to see all the new features!"
How to Share Feedback
We’d love to hear from you. Your thoughts and suggestions are critical to helping us refine and expand the editor.
Please reach out to [email protected] or reach out to us at [email protected].