Close supplier statements to finalize reconciliation and lock the statement to prevent further changes. Once closed, statements can be reopened if needed.
Prerequisites
You've matched all commission payments to bookings or added them as unclaimed commission.
The statement has no overages (the total reconciled and unclaimed commission equals the statement amount).
Steps
Open the supplier statement from the supplier statements list.
Review the statement summary at the top of the page to confirm there's no overage
If there's an overage, resolve it by:
Adjusting commission payment amounts to match the statement.
Removing or updating unclaimed booking entries.
Verifying all commission payments are matched correctly.
Once the overage is resolved, click Close in the upper-right corner.
The statement status changes to "Closed" and the button changes to "Reopen."
Once closed, you can't edit the statement or add commission payments. If you need to make changes, click Reopen to change the status back to "Open."
Next Steps
If needed, add adjustments to agent payouts to handle bonuses, fees, or other scenarios that should impact an agent's next payment from your agency.
Once you're ready to pay your agents, process agent payouts.