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Overnight flight arrivals

How Tern handles overnight flights and multi-leg itineraries to ensure arrival blocks appear on the correct day for advisors and clients.

Written by Molly Johnson

Overnight Flight Arrivals ensures that when a flight lands on a different day than it departs, the arrival block shows on the correct day — in your view, on the client itinerary, and in the itinerary PDF.


What it does

For any flight that crosses midnight, Tern splits the display so the arrival appears on the actual landing date. This applies to single flights and to individual legs of a multi-leg itinerary. Clients see the same correct layout on the web itinerary, in the PDF download, and in the Tern traveler app.


How it works

Non-stop flights (one leg)

When you add a non-stop flight that departs on one day and arrives on the next, the arrival block appears on the arrival day automatically. You don't need to change any setting. The flight is still one object. It just displays across the correct days.

This is different from the Itinerary Display setting on the flight. That setting has two values, Single and Separate, and it only affects flights with more than one leg. A non-stop flight gets its overnight arrival block either way.

Connecting flights (more than one leg)

A connecting flight has more than one leg, even when it's one booking on one ticket. For a connecting flight, set Itinerary Display to Separate so each leg shows on its own day.

  1. Open the flight in your itinerary.

  2. Set Itinerary Display to Separate. Each leg now shows as its own block on its own departure day.

  3. Publish the trip so your client sees the update.

In Separate mode:

  • Each leg lands on the day it departs. A leg that departs a later day than the previous leg moves to that later day on its own. You don't need to move it by hand.

  • Any leg that crosses midnight gets its own arrival block on the day it lands.

In Single mode, a connecting flight shows as one card on the first leg's departure day, and no separate arrival blocks appear.


Existing trips

If you had trips created before this feature launched, the arrival block will already be reflected automatically. Review how it looks, then click Publish so your clients see the updated itinerary.


Traveler app

Overnight arrival blocks are supported in the Tern traveler app as long as your client has the latest version installed. If they're on an older version, the arrival block won't appear — but the flight itself will display correctly and won't look broken.


Common issues

Arrival block isn't showing on a connecting flight

Check whether Itinerary Display is set to Single. If so, switch it to Separate, then publish. The arrival blocks will appear.

A connecting leg is showing on the wrong day
Set Itinerary Display to Separate so the leg moves to its own departure day, then publish. If the leg's departure day falls outside your itinerary's date range, extend the itinerary dates first so that day exists, then publish.

You don't need to switch the flight to manual entry to move it. Manual entry stops flight-status tracking for that flight.

Still not showing correctly after checking the above
Contact Tern support and we'll help you sort it out.

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