Trip Versioning on Itineraries
Trip versioning now allows you to be making updates on the trip in Tern without those updates publishing in real time to clients until you're ready. As you continue to work on the original itinerary, the changes you've added since you sent the last version of the itinerary, are not seen by the traveler until you publish the itinerary again. The traveler will then always be redirected to the most published itinerary.
1. Select a trip and then select 'Publish'
2. Before you click Send
This language is indicating that you are now sharing the most up-to-date version of this itinerary.
Note: you can see all previous published activities within the Activity tab on the left navigation menu.
Changing trip dates
To change the dates of your trip after creating it:
Go to your trip and click the three-dot menu next to the itinerary title.
Select "Edit Itinerary."
Update the travel start date, end date, or both, and save.
Changing the dates will update all itinerary days accordingly. If you shorten the date range, days outside the new range will be removed along with any activities on those days.
FAQ
FAQ
Why did my lodging pricing disappear after I changed trip dates?
Changing a trip's date range can remove days from the itinerary. If a lodging block falls on a day that's no longer in the new date range, that block and its pricing will be lost as a side effect. This is not the same as manually deleting pricing.
There is currently no undo for this. To recover, open the lodging block, go to the Bookings tab, re-enter the pricing (Per Room or Per Person), and save.
To prevent this: Duplicate the trip before making date changes. This preserves a copy of the original itinerary and pricing.
Can I restore the trip versions from the activity logs tab?
The trip activity log is a read-only audit trail. It records what actions happened on a trip (itinerary changes, bookings added, etc.) but it doesn't store snapshots you can restore from. There's no revert-to-previous-state functionality.
The "versions" that exist in Tern are itinerary versions: copies created when a new version is published to a client. Those exist for client-facing versioning (showing the client what changed between versions) and can't be used to roll back the advisor's working copy of the trip.