Protecting your data and privacy is incredibly important to us at Tern. This document is meant to explain the technical steps Tern takes to protect your information. We encourage you to also ready our Privacy Policy which outlines how we use and protect your information from a legal and process perspective.

Tern's world-class engineering team has experience working in highly sensitive data environments. From the first line of code written we've had protecting user's information in mind.

The Tern software runs on industry leading infrastructure. The physical data centers used to power Tern has been certified under various compliance standards including:

Additionally our infrastructure provider provides DDoS mitigation, firewall based access restrictions, and spoofing and sniffing protections. Port scanning is prohibited and closely monitored by our infrastructure provider.

Encryption protects your data from those who shouldn't have access to it. Tern uses industry leading data encryption technologies to ensure your data is safe within Tern.

This means that all data you share with Tern is protected using industry leading encryption.

An extra layer of protection for sensitive information

Extra sensitive information such as passport details/photos go through an additional layer of encryption in our databases and only decrypted on page load. This means in the extraordinarily unlikely event of a breach of our core databases this information would be illegible to attackers.

Currently sensitive data is limited to passport information but will expand with additional datatypes.

Systems are only as good as their weakest link. We encourage all users to implement good security hygiene. This means using strong passwords and 2-factor authentication.

Strong passwords are required for all advisors, and 2-factor authentication is required in order to access Credit Card Authorization features in Tern.