Perhaps you've shared a proposal with a client. It's become clear that they no longer intend to move forward with you and you'd like to remove their access to the itinerary so it doesn't become a template for them booking their own trip.
To remove a traveler's access to a trip:
Open the trip.
Click the Actions button beside the Preview button.
Select Unpublish trip.
Confirm when asked "Are you sure you want to unpublish this trip?"
Note: un-publishing a trip does not delete any of the data associated with the trip. It simply makes it inaccessible to anyone with the link.
Note: As soon as you un-publish the trip all previous links will no longer work until you republish the trip. You will still be able to preview the trip.
Note: You are not able to unpublish a group trip. Instead, you can enable/disable the group trip's landing page. The unpublish feature is only available for the sub-trips within the group trips.
When Unpublish trip appears
Unpublish trip only appears in the menu while the trip is currently published. If the trip is already unpublished, you'll see Publish trip updates but no Unpublish trip. That means travelers already can't open the link.
Cancelling or archiving a trip unpublishes it
When you move a trip to Cancelled or Archived, Tern asks what to do with the trip's automations, tasks, and publishing. Unpublish Trip is checked by default. If you leave it checked, the trip is unpublished as part of the status change, and you don't need to unpublish it separately.
Publishing again turns the link back on
Clicking Publish trip updates on an unpublished trip publishes it again. All previous links start working again. If you cancel a trip and want travelers to lose access, don't click Publish trip updates afterwards.
Common issues
I don't see Unpublish trip in the menu.
Check whether the trip is already unpublished. If Publish trip updates shows but Unpublish trip doesn't, the trip isn't published. If travelers can still open the link, refresh the trip page and open the menu again. If Unpublish trip appears after refreshing, select it.
I cancelled the trip but travelers can still see it.
The trip was published again after it was cancelled. Open the trip, click the three-dot menu, and select Unpublish trip.