Emails & Messaging
Navigating configuring your email in Tern and optimizing messaging
By David and 5 others6 authors11 articles
- An Introduction to Email in TernA guide to all-things-email in Tern
- Email Rejected / Deliverability Issue: SMTP error from remote mail serverThis article helps debug the 550 family of errors which are generally caused by improper DMARC / SPF records.
- Can I send emails to multiple recipients at once (like a marketing email campaign)?A FAQ on emails: Tern does not currently support bulk sending with our email integration.
- Duplicate your email templates in TernNow you can duplicate your email templates in Tern in just a few short steps!
- How to Adjust Line Spacing in Your Simple Email SignatureTern supports two signature types: Simple (rich-text editor) and HTML (paste your own code). This article covers spacing in the Simple editor. To use an HTML signature, go to Settings…
- Scheduling emails to send laterLearn how to set your emails to send at a later time
- Trouble Sending Emails? How to Reconnect Your Email with the Right SettingsYou're connected but can't send emails through Tern? The issue may be with your SMTP settings that allows emails to be sent on your behalf.
- Email Deliverability IssuesIf you're having SPF/DMARC issues or otherwise not getting emails delivered, start with this article.
- Which emails come from you, and which come from TernWhen you connect your email account to Tern, not every email the platform sends will come from your address. Here's how to know which is which.
- Using variables in emailsHow to personalize emails in Tern with the recipient's first and last name using variables, and when those variables are available.
- Choosing email recipients: To, Cc, Bcc, and separate threadsHow to pick email recipients in Tern, add Cc and Bcc, send to typed email addresses that aren't contacts, and choose between one shared thread or a separate thread per…