At Tern, travelers can create accounts to interact with itineraries and content shared by their travel advisors. Follow the steps below to easily create a traveler account by only confirming your email address.
Why create an account?
We know, we know... who wants another account to manage. The thing is there is a lot of sensitive data involved in travel. From passport information to confirmation numbers and location details we want to make sure your information is protected. Accounts help us keep your information secure.
From an Itinerary on a Laptop / Desktop
1. Open your Itinerary
Your travel advisor will send you a link to your itinerary or shared Tern content. Open the link to begin.
2. Select an available action
Select an available action, such as Approve, Select Preferences, or Authorize Payments. You can also leave comments for your advisor.
3. Enter your email and click Send Code
Enter your email address and click Send Code.
Check your email for a 6-digit verification code.
If preferred, you can log in using Sign in with Google or by setting up a Tern password. Learn how to create an account with a password here.
4. Enter the code and Sign Up or Login!
Enter the 6-digit code in the prompt.
If this is your first time creating an account, you’ll be prompted to provide your First and Last name.
If you already have an account, simply enter the code to log in.
Tern Verification Code email
Subject: Tern Verification Code
No Existing Tern Account
Tern Account Already Created
4. Continue with your itinerary action!
Once you confirm your email, proceed with completing your itinerary tasks, such as:
Selecting options
Choosing rooms
Authorizing payments
Note: Your itinerary may not require all these steps, depending on the content shared by your advisor.
Select Options
Select Rooms
Authorize any payments
Mobile App
1. Open or download the Tern Mobile App
2. Enter your email address and click Send Code
Enter the email address associated with your Tern account or that you have shard with your travel advisor.
3. Enter the code and Sign Up or Login!
Enter the 6-digit code in the prompt.
If this is your first time creating an account, you’ll be prompted to provide your First and Last name.
If you already have an account, simply enter the code to log in.
Tern Verification Code email
Subject: Tern Verification Code
No Existing Tern Account
Tern Account Already Created
FAQ
How do I set up a password for future logins?
You can always log in using a confirmation code. If you’d like to create a password, reset your password from the login screen.
I didn’t receive the confirmation code email. What should I do?
If you don’t receive the confirmation code:
Ensure you entered your email address correctly.
Check your spam or junk folder.
If the issue persists, contact the Tern support team for assistance.