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Why was I charged for a Tern subscription through an agency?
Why was I charged for a Tern subscription through an agency?
David Shull avatar
Written by David Shull
Updated over a month ago

You were charged because you have not yet accepted the paid seat invitation sent by your agency owner. You are still on a separate personal Tern subscription. Accept the invite to the paid seat to stop your personal subscription charges and receive a refund if applicable.

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