Business Metrics
Commission: The earnings associated with a booking. Depending on your agency setup, this can include base commission, bonuses, overrides, or shared splits.
KPI (Key Performance Indicator): A measurable value that reflects how effectively you’re achieving your business goals, such as total sales, number of trips booked, or commissions earned.
Projected/Expected Commission: The amount you anticipate earning once a supplier pays the commission.
Received Commission: Commission that has already been paid to you and recorded in Tern.
Sales: The total value of all trips booked within a specific timeframe, giving you insight into your overall productivity and business volume.
Filters & Key Data Points
Booking Date: The date a trip is created in Tern. Some reports use this date to track activity based on when bookings were made.
MTD (Month to Date): Data from the first day of the current month through today.
Travel Date: The date the client is scheduled to depart. Certain reports use this date to measure performance tied to actual travel.
Underlying Data: The detailed information that supports a summary number, allowing you to drill down into individual trips, transactions, or clients.
YTD (Year to Date): Data from January 1 of the current year through today.