Advisors need to mark a request complete.
Once your freelancer has finished the task, marking a request as complete is an important final step. It helps close out the project and ensures payment is processed smoothly. Here’s how you can do it in just a few clicks.
Step 1: Log in to Your Lucia Account
Visit the Lucia platform and log in to your account. Navigate to your Dashboard to view your active requests.
Step 2: Select the Work Request
Under My Requests section, find the request you want to mark as complete. Click on the project name to open its details.
Step 3: Review the Work
Before marking the request complete, review the CoPilot’s submission to ensure all deliverables meet your expectations. If revisions are needed, communicate with your freelancer via the message feature - before marking the request complete.
Step 4: Mark as Complete
Once satisfied, click the “Mark Complete” button at the top of the request details page. Confirm your action in the pop-up window.
Step 5: Leave Feedback
Rate the freelancer and leave a brief review. Your feedback helps maintain quality across the Lucia platform and supports our community.
Tips for Success
Be Thorough: Double-check the work aligns with your expectations before completing the request.
Clear Communication: Use the platform’s messaging tool to address any concerns or request final adjustments before marking the request complete.
Timely Action: Mark the request complete promptly to ensure payment is processed on time.
Marking a request complete is simple and ensures a smooth experience for both you and the freelancer. Need help? Contact our team at [email protected] or use the support chat.