How to get access to Tern & Learn
Accessing your user settings and configuring these settings prior to jumping into anything else.
Articles about creating and managing trips
Articles about the contacts (CRM) functionality in Tern
Information on how to import data into Tern using our new contact importer
Information on credit card authorization in Tern
Information on Tern's cruise feature
Information on Tern's flight integration.
Navigating configuring your email in Tern and optimizing messaging
Articles on how to get going in the Tern product
We want your feedback! Here's how to share it...
Questions about Tern's infrastructure, data protection, and security
Information about sharing proposals/itineraries with clients.
Help articles for travelers on how to use Tern
Articles about managing your agency on Tern
Articles used in Tern's onboarding experience
Work with individuals, agencies, or groups in Tern
Create and manage group trips in Tern
Tools to manage data across the platform
Learn about all things reporting and analytics
Configuring your library in Tern
Learn about reconciling commission and tracking agent payouts
These resources teach how to properly configure your agency in Tern, including key settings for your agency details, team, and financial configuration. You’ll also get an introduction to your core managed items—contacts and suppliers.
Helpful resources for new and improved capabilities in Tern announced at our quarterly webinars
If your agency or host is using Tern, find relevant information related to your setup, training, or access within this folder.
